Privacy Policy

Effective date: 14 August 2026

This Privacy Policy describes how lavender-ridge.com collects, uses, and protects your personal information when you use our website and services.

Information We Collect

We collect information that you provide directly to us, including:

• Name and contact information (email address)
• Property search preferences and requirements
• Communication history with our team
• Any additional information you choose to provide when enquiring about our services

How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and provide requested services
• Communicate with you about properties and services that match your requirements
• Improve our services and website functionality
• Comply with legal obligations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With property owners or letting agents when presenting your application for rental properties
• With service providers who assist in our business operations, subject to confidentiality agreements
• When required by law or to protect our legal rights

Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. When your information is no longer needed, we securely delete or anonymise it.

Your Rights

Under UK data protection law, you have the following rights:

• The right to access your personal information
• The right to rectify inaccurate information
• The right to request deletion of your information
• The right to restrict or object to processing
• The right to data portability

Cookies

Our website uses cookies to enhance your browsing experience. For detailed information about our cookie practices, please refer to our Cookies Policy.

Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the effective date.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your data protection rights, please contact us at [email protected].